The skills analytics dashboard gives you a consolidated view of competency health across your organization. From one screen, you can spot critical gaps, identify internal experts, and assess whether your L&D catalog actually covers the competencies that matter.
Accessing the dashboard
Navigate to Analytics in the left sidebar. The dashboard loads with your full organization scope by default. If you manage multiple workspaces, select the relevant one from the workspace switcher first.
What the dashboard shows
The dashboard is organized into several key views:
- Department readiness — a high-level scorecard showing how each department performs against its assigned competency framework
- Gap severity heatmap — a department-by-competency matrix color-coded by gap size
- Burden scores — a prioritization metric combining gap depth with affected headcount
- Top experts — employees scoring 4.0 or above on specific competencies
- L&D catalog gap map — coverage analysis showing which competency gaps have matching learning resources
Filtering and scoping
Use the filter bar at the top of the dashboard to narrow your view. Available filters:
- Department — select one or multiple departments
- Country — useful for multi-country workspaces to compare regional readiness
- Job level — isolate gaps at specific seniority tiers (e.g., mid-level managers vs. senior leaders)
All charts and tables update instantly when you apply filters. Your filter selection persists during the session.
Reading the gap analysis chart
The gap analysis chart uses color coding to communicate severity at a glance. Each cell represents the average gap between the target proficiency level and the assessed level for a given competency within a department.
- Green (gap < 0.5) — healthy. Employees meet or nearly meet the target.
- Amber (gap 0.5–1.0) — minor gap. May resolve through on-the-job learning or coaching.
- Orange (gap 1.0–1.5) — moderate gap. Structured development intervention recommended.
- Red (gap > 1.5) — significant gap. Prioritize for immediate L&D action or hiring.
Identifying top experts
The Top Experts panel lists employees who score 4.0 or above (on the Dreyfus 0–5 scale) for a selected competency. Use this to find internal mentors, assign peer coaching roles, or staff project teams with the right capabilities.
Click any competency in the heatmap to see its expert list. You can also search for a specific competency using the search field above the panel.
L&D catalog gap map
The L&D catalog gap map cross-references your competency gaps with your uploaded learning catalog. Each competency-gap pair falls into one of three states:
- Covered — at least one catalog item maps to this competency gap. Review whether the content quality and format are adequate.
- Orphan — a gap exists but no catalog item addresses it. This is a procurement or content-creation priority.
- Redundant — multiple catalog items target a competency with no gap. Consider consolidating to reduce cost.